Delivery Informations

This website is owned by “Skybridge Solutions Limited”

At SkyPetParadise, we are committed to providing flexible and reliable delivery options to meet your needs. Please review our delivery services below:

Delivery Options and Costs
  • Standard Delivery (4 Working Days): Our standard delivery service ensures your order arrives within 4 working days.

  • Express Delivery (3 Working Days): For faster delivery, choose our express option to receive your order within 3 working days.

  • Priority Delivery (2 Working Days): Our priority service delivers your order within 2 working days for urgent needs.

Delivery costs are calculated based on the weight of your order and your delivery postcode. All available delivery options and prices will be displayed at checkout after you enter your delivery address.

Sample Orders
  • Free Sample Delivery: We offer free delivery for sample orders, limited to one sample per product per customer or household.

  • Weight Limitations:  In certain areas, free sample delivery is limited to a total weight of 2kg. Additional charges may apply if the weight exceeds this limit.

Orders Up to 25kg
  • Courier Service: Orders up to 25kg are securely packed and dispatched via our courier service.

  • Delivery Scheduling: All deliveries require a delivery date to be selected at checkout.

Orders Over 25kg
  • Kerbside Delivery: Orders exceeding 25kg will be packed and delivered to the kerbside using a pallet truck.

  • Customer Arrangements: Please ensure you have made prior arrangements for placement and storage of large orders.

Important Information
  • Delivery Days/Hours: Deliveries are made Monday through Friday and do not include weekends.

  • Order Processing Time: To be eligible for certain services, orders must be placed before 1pm. Orders placed after 1pm will be processed on the following working day.

  • Area Restrictions: Some delivery options may not be available in certain areas or for specific products. Additional delivery charges may apply for certain postcodes.

Contact Us

If you have any questions or require further assistance with your delivery, please contact our customer service team at [email protected]
or call us at +1 209 2663124.

We appreciate your business and strive to ensure a seamless delivery experience for all our customers.